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Business Development Operations Specialist



Sales & Business Development, Operations
Posted on Monday, October 30, 2023

Business Development Operations Specialist

Individual Contributor
Full Time

About Us

At Sending Labs, we don’t just create secure communication infrastructure as a pioneer. We create the future-focused communication products, services, and experiences that redefine what customers expect within the Web3 ecosystem from 2022.
We have a mission and passion to revolutionize the way we communicate in the Web3 era. In Feb 2023, we secured USD $12.5 million in seed funding from top and influential investors.
Our flagship products, SendingNetwork and SendingMe, create a truly decentralized Web3-native hub for secure chat, transactions, and community-building. We inspire and empower Web3 communities, developers and users with the tools and platform they need to communicate openly and securely while maintaining the users’ ownership over their data.
Our Sending Labs’ co-founders are serial entrepreneurs who had built a B2C mobile browser product to a community of over 200 million users globally prior to its acquisition in 2014.
Our team, consisting of more than 40 individuals located around the world, possesses very solid entrepreneurial experience, strong technical capabilities, and extensive experience in B2C products. The majority of them have graduated from Top universities and have worked in Fortune Global 500 technology companies.
We believe that people don't come here seeking safety. They come here to dive into the depths, to make their work count for something meaningful, something impactful, and something that couldn’t happen anywhere else.
Join Sending Labs, and let us shape and revolutionize the way we communicate in the Web3 together and you will have the chance to build a 1 billion users product from 0-1, making a significant impact on the world and the next generation. You know, it starts with YOU!

About This Role

As business development operations specialist, you will be responsible for ensuring the smooth functioning of the business development team and processes. This includes tasks such as identifying prospects, preparing proposals and presentations, managing CRM systems, analyzing sales data, streamlining workflows, and providing support for BDs as required or when necessary, ultimately contributing to the overall success of the sales efforts. The ideal candidate will have a strong background in sales or business development operations support, with B2C experience in an internet Web2/Web3 company.

Key Responsibilities

Conduct thorough research on target markets, industry trends, and competitors to identify the right prospects and create buyer personas and ideal partners’ profiles.
Reach out to prospects, understand prospects’ needs and position our offerings as a solution which solves their pain points.
Work closely with the Business Development team, and create and update sales materials such as proposals, presentations, and demonstrations tailored to prospective clients' needs.
Oversee and maintain the Customer Relationship Management (CRM) system, ensuring accurate and up-to-date information.
Timely reply to inquiries and ensure follow-up from existing and potential clients and partners through telephone, e-mail, and other working applications.
Assist in the preparation, management and tracking of sales and partnership contracts, agreements and documents.
Responsible for maintaining and developing good relationships with existing clients and partners through regular contact.
Support the onboarding and training of new BD members on tools, processes, and systems.
Streamline sales processes to increase efficiency and effectiveness, including lead generation and closing.
Prepare and generate reports on a regular basis by collecting, analyzing, and summarizing information to the BD team and management team.


Bachelor's degree in Business Administration, Marketing and Communications, or Computer Science related majors;
1-3 years of working experience in sales, sales support or business development at a internet Web2/Web3 company;
An understanding and passion for the web 3.0, blockchain, crypto, and NFT spaces;
Have a client-oriented mindset and an acumen for understanding and addressing client needs and wants;
Proven ability to multitask and manage multiple projects simultaneously;
Strong business sense and a commitment to excellence/high standards;
Ability to work effectively in a fast-paced, international, dynamic environment;
Based in Manila, Philippines.

Bonus Points

Experience working in a start-up culture;
A willingness to help out where needed - regardless of the scope of your role;
An understanding of the Ethereum ecosystem, with an interest and curiosity to learn more;

Compensation & Benefits

Competitive salary, bonus, and benefits package.
Token or stock option for long term driving.
Be part of a rapidly growing industry where your work truly matters.
Collaborative and supportive work environment.

📫 Come join us and make a positive social impact!

Interested candidates are invited to download the SendingMe App and use the invitation code 'JOINUS' to add the 'Sending Labs HR' account to submit your resume.
Email your resume to HR@sendinglabs.com and gloria@sending.me with the email subject “Philippines Application - BD Operations Specialist".

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